01 / USER FRICTION
Where do users get stuck?
The most common difficulties in user conversations.
Affected sessions · a session may contain multiple friction points
Insights board
02 / EXPRESSED SENTIMENT
Get a feel for it.
Based on wording, manually labelled for this demo. Actual emotions are not measured.
03 / KEY TAKEAWAYS
Three ideas to explore.
04 / UNFILTERED
In their own words.
A demo dataset, not Pennylane performance data. Sessions, screens and analyses are fictional. Metrics only reflect the demo conversations.
Raw data
YOUR EXPORT IS READY
User conversations
Messages, dates, sessions and context.
All your data, in its raw form.
Conversation log
| SESSION / DATE | SPEAKER & MESSAGE | CONTEXT | ANNOTATED SIGNAL | Conversation |
|---|